My years of experience are at your disposal, whether it's marketing your home or finding the home that fits your needs. I specialize in negotiation and have extensive training and experience in this field. I am proud to be part-owner of the first Keller Williams Realty Market Center in Cleveland, because this company is so deeply committed to educating and supporting its agents. This environment regularly affords me the opportunity to use my former classroom skills and training with our agents.

My own training is a never-ending process, that's something that is in my blood. Currently, I am involved in mastering the emerging technologies and systems that are radically changing the real estate business. This transition is enabling me to offer powerful advantages to my clients in many new and exciting ways.

Technology and systems are only tools, however, they are not ends in themselves. I use these tools to support my proven business methods and philosophies. Over the years, I have found that making my clients feel as if they are my only client, and helping them to grow in significant ways, generates the most satisfied clients. I've been fortunate to have so many satisfied clients that my business is mostly based on the referrals and repeat business they generate.

As a lifelong resident of the Cleveland area, who grew up in Shaker Heights and is now living in Pepper Pike, I enjoy the Greater Cleveland area immensely. When not busy working for my clients, I enjoy spending time with my husband, Jeffrey, and I have two grown children who are both married. I enjoy traveling, playing golf and bridge, and practicing yoga.

Notable Achievements & Designations & Memberships

• Cleveland Area Board of REALTORS®
• Professional of the Year Silver Award 2000-2007
• Ohio Association of REALTORS®
• President Sales Club Award of Distinction 2006-2007
• President Sales Club Award of Achievement 2000-2005
• Best in Client Service Award Northern Ohio Live 2004, 2005,2006,2007
• EPRO REALTORS® Designation
• Opened the 1st Keller Williams® office in Greater Cleveland along with eight other leading real estate professionals in December 2002

Many real estate agents say that their most important job is satisfying the customer. We don't. We believe that satisfying the customer is simply the minimum requirement for staying in business. We will continuously improve our systems, process and services to go beyond the expectation of our clients. We believe in creating clients for life.

When we close on a home, we open a long-term relationship with our clients based on equal partnership, integrity and mutual trust. It means giving clients dramatically more value than they expect ? whether measured by price, performance, quality or service; and expressing our gratitude for the confidence they have placed with us. We know we're succeeding when we inspire our clients to go out and tell others about us. We win by helping others.

When not helping others' real estate dreams come true, I enjoy yoga, swimming, cooking and biking.

Notable Achievements & Designations & Memberships

• Graduated from Shaker Heights High School 1998
• 2002 Graduate of Syracuse University-Newhouse School of Communications
• Worked in Advertising in Chicago before moving back to Cleveland in January 2007
• Married June 2007-Husband Adam-currently live in Lyndhurst
• Member of the Junior League in Cleveland